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CALL FREE:  (800) 707-4690


LOCAL LOS ANGELES TEL: (310) 860-5000


  • Flexible, competitive products

    Broad underwriting appetite, competitive products and the right coverage for the risk.

    Cutting-edge technology

    At Travelers, we are committed to investing in agency automation solutions that help agents do more business, faster, easier and more profitably. One solution is the TravelersExpress® platform which allows you to move quickly from quote to policy issuance all within the agency authority.

    Exceptional claim service with a focus on speed and accuracy

    Travelers’ highly-trained claim professionals and industry-leading speed helps get customers back on the road – and back to business – faster.

    Sustainability

    Insuring small business owners and their businesses for more than 150 years.

    Financial strength and stability

    Few companies can match Travelers’ record of strength and financial stability. We consistently receive outstanding ratings from rating agencies that monitor the performance of insurance companies, such as A.M. Best, Fitch, Moody’s and Standard & Poor’s. For the most-up-to-date listing of ratings, visit the Investor section on travelers.com.

     

     

    Travelers is a leading carrier and the #1 writer of commercial auto business in the U.S.*

     

     


    Key things to remember

    For your customers – it’s about providing protection that matches their needs.

    Travelers has a strong commitment to delivering results that meet the unique needs of the small business owner. Our national scale and local claim expertise puts Travelers in the best position to minimize any business interruption when a small business owner’s vehicle is involved in an accident.

    Working together, we can help identify your customers’ exposures to loss and determine the best way to manage those exposures.

    Through our knowledgeable team and wide range of coverages, we can provide coverage options, limits and deductibles individually tailored to meet specific needs.


    For you – it’s about working closely with a financially stable carrier that can provide auto insurance solutions for your small business customers.

    Select Accounts Commercial Auto is the perfect solution for eligible customers looking to insure the vehicles critical to their business operations. We offer one-stop shopping on our easy-to- use platform, with total account billing and broad coverages

    and limits.


     

     

    *Source: A.M. Best, August, 2011


    Travelers auto story

    Auto talking points with customers

    ●     Sophisticated pricing and underwriting expertise, broad underwriting appetite, competitive products and the right coverage for the risk instills confidence that you are getting the right product and price for your valued customers

    ●     Committed to being your auto carrier of choice and to being your total account solution for small business opportunities

    ●     According to A.M. Best, Travelers is the #1 writer of commercial auto business in the U.S.; and according to the 2011 Risk Managers Choice Awards, Travelers is the Best Commercial Auto Insurance Provider

    ●     We offer the coverages you need as a small business owner to protect your business; we’ve been doing it for more than 150 years

    ●     It’s more than about price; it’s about protecting your business

    ●     Risks change. We can adapt to the ever-changing needs of your business

    ●     TravelersExpress for Auto provides you with a highly efficient way to submit small commercial auto business and obtain quotes in

    the shortest amount of time possible – speeding up the sales process

    ●     Integrated quoting and rating platform allows you to easily navigate and obtain results based on the amount of information you provide

    ●     Unlike other carriers, the majority of our quotes are available to bind and issue immediately. Once the customer information is entered into our system, your quote is ready to issue without further information or review

    ●     Need coverage fast? We’ve got that!

    ●     Find out immediately if your risk qualifies

    ●     Competitive products, including multiple limit and coverage options available to you right up front, right now

    ●     Purchase the coverage limits and deductible you need from a carrier who knows your business needs and risks

    ●     It’s more than price; it’s your business, your employees and your investment

    ●     For larger or more complex accounts, our experienced team of underwriters is ready to provide superior service and support in the underwriting process

    ●     Our local offices are staffed with knowledgeable underwriters and automation specialists, dedicated to strengthening relationships with agents/brokers

    ●     Our local presence ensures that we understand trends, market conditions and state legislation that affect the local small business environment

    ●     We can write multi-state risks on one policy

    ●     As a business owner, your needs are unique, and we work hard to understand them

    ●     We have the strength of a national carrier with a local staff equipped to understand the intricacies of your specific state needs

    ●     Risk control customer care – The Travelers Risk Control website and tailored resource materials complete a comprehensive solution to the small business owner

    ●     Website available for agents and clients that can help to reduce risk exposure

    ●     Educational materials available from webinars, newsletters to assist small business owners and their employees

    ●     As a customer, you have access to an educational website that can help to reduce risk exposure. Visit travelers.com/ riskcontrol to find out more

    ●     Important educational materials including webinars, newsletters, and documents are available for customers  like you to assist in preventing and managing auto risks that small business owners commonly face

    Service center designed to enhance your client relationships and help grow your business**

    ●     Allows you to focus on expanding your business, rather than using your agency resources to service smaller accounts

    ●     Provides a full range of services to meet your agency’s needs in a cost- effective way; including issuing certificates, midterm policy changes and broad coverage evaluations

    ●     Equipped with the latest automation systems to support your agency’s needs and provide you with up-to-the-minute information on insureds’ accounts

    ** With Travelers Select service center, you pay one point of the annual commission on a policy.

    ●     Our service center customer service representatives are courteous and knowledgeable insurance professionals, and have the resources to resolve your service requests quickly, efficiently and professionally

    ●     As a small business owner, we realize your schedule is often very hectic; that’s why our service center operates beyond normal business hours. Our extended business hours, Mon. - Fri. from 8 a.m. - 8 p.m. EST, can be accessed via our toll-free number, 888.661.3938

    ●     You can also go online 24 hours a day to request services at travelers.com/servicecenter


     

    Travelers auto story

    Auto talking points with customers

    Exceptional claim service with a focus on speed and accuracy

    ●     24 auto claim centers and more than 3,500 auto claim professionals across the country means we know your community

    ●     Travelers staff appraisers inspect the majority of vehicles within 48 hours

    ●     Early resolution and direct settlement strategies allow us to resolve losses as quickly as possible

    ●     Dedicated Auto Catastrophe/Large Event Response team proactively monitors weather conditions across the country and can deploy response teams within 24 hours

    ●     Dedicated nurses work with claim professionals to ensure appropriate medical analysis if someone is injured in an accident

    Specialized solutions to meet customers’ needs

    ●     ConciergeCLAIM®, our one-stop shop, offers on-site estimates and guaranteed repairs to help get vehicles back on the road faster, minimizing inconvenience and disruption. We can handle private passenger vehicles, light- to medium-duty trucks, SUVs, and cargo vans. For locations near you, please check travelers.com/conciergeclaim

    ●     We have heavy equipment specialists experienced with a diverse array of machinery and vehicle types for unique exposures

    ●     We provide industry-leading litigation management for optimal outcomes

    Travelers’ highly-trained claim professionals and industry-leading speed helps get you back to business faster

    ●     We’ve got you protected no matter what your business needs

    ●     With 24/7 claim reporting and more than 3,500 auto claim professionals located countrywide, we’ll be there when you need us

    ●     Travelers has a proven claim process that uses state-of- the-art technology to automatically assign claims and inspect the majority of vehicles within 48 hours

    ●     A recent study by a third party auto vendor confirms our appraisers see almost two times the amount of vehicles within 48 hours compared to the competition.*** That means we’re faster at getting customers back to business sooner, which we know matters to you

    ●     Our local presence, backed by the strength of a national carrier, allows us to respond quickly to any type of event

    ●     Knowing your business is top priority – we offer deep expertise in various industries and markets

    ●     When you have a claim, you want an easy, stress-free and quick experience to get you back on the road. We offer everything from our ConciergeCLAIM repair option and expertise with heavy equipment, to nurses managing medical claims

    ●     Our auto liability team partners with various other key areas within our legal and risk control units to help investigate and to help support you in the event of a legal or recovery issue

    ***Source: CCC Best In Class Study, Q2 2010; Time measured from when appraiser received assignment to completion of the estimate.

    ●     Our total solution of ease in doing business, product, sophisticated pricing and first-class customer service can give you confidence that we are focused on writing commercial auto and being your total account solution for small business opportunities

    ●     High auto liability limits available up to $1 million

    ●     Wide range of physical damage deductibles from $0 to $25,000

    ●     Common optional coverages such as: Hired and nonowned auto, towing and rental reimbursement; other optional coverages also available to fit the risks such as original equipment manufacturers, parts coverage and Select Auto CoveragePlus®  endorsement coverage

    ●     National carrier with the capacity to write multiple exposures on one policy

    ●     We offer a wide range of limits, deductibles and coverage options tailored to protect your business

    ●     We can cover your business’s commercial auto, workers compensation, CMP and umbrella needs

    ●     We cover multi-state risks on single policies, too

    ●     Automation and technology – giving you answers right now!

    ●     A leader in automation

    ●     Our agent/broker website, Agent HQSM, offers a one-stop resource, providing access to quote, rate and issue systems

    ●     Real-time interfaces with agency management systems provide agents and brokers access to many of our services directly within their agency systems

    ●     State-of-the-art technology to pay your bills, complete audits, and improve office efficiencies and productivity

    ●     Travelers.com is available for all your business needs 24/7


    Auto Advantage

     

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